Judging Criteria

Ethical, Transparent, Fair

Judging session – 20 August 2025

Shortlist announcement – 08 August 2025

Judges read and pre-score all entry forms, considering the structure, presentation and clarity of each section and the supporting materials submitted. Judges score each section on the entry form and these scores will be combined to give an overall score for each entry. All judges pre-scores will be combined, and the highest-scoring entries will determine the shortlist.

Winners are determined at a judging session, where judges will discuss the shortlist and agree on a winner for each category.

Entries should not exceed 1000 words and should relate to work undertaken between March 2024 – July 2025.

WEBSITE AWARDS

Please complete the following sections providing details of the website that you are entering. Please note entries must not exceed a total word count of 1000 words in this section.

All information provided will remain confidential to the judges before and after the event and will not be shared with anyone outside of the judging panel allocated to review your entry.

  • Website Overview & Strategy (1-10 points)

Please provide the judges with a synopsis of what the website does and how it adds value to the end user. Please also provide details of the target audience and your overall strategy to reach them as well as the strategy to meet the overall objectives.

  • Implementation, Innovation, Conversion & Creativity (1-10 points)

Please give us a detailed explanation of how you implemented the website outlining the innovation you used to make this website stand out amongst the crowd. Please also detail the conversion stats for the website including any screenshots necessary to demonstrate this.

  • Results & evaluation (1-10 points)

Please relate these to the objectives and targets stated above. Provide actual numbers rather than percentages wherever possible.

  • Why you think you should win (1-10 points)

What do you think sets your website/app apart from the other entries being judged? Judges will in particular be looking for the thing that makes this website unique.

Please detail any supporting documents you are including as part of your submission,

Optional – Please upload to the online entry portal when submitting this entry form.

INNOVATION/SOFTWARE/EXTENSION AWARDS

Please complete the following sections providing details of the innovation, software, or extension that you are entering. Please note entries must not exceed a total word count of 1000 words in this section.

All information provided will remain confidential to the judges before and after the event and will not be shared with anyone outside of the judging panel allocated to review your entry.

  • Overview of Innovation/Software/Extension

Please provide the judges with a synopsis of what the tool does and how it adds value to the end user.

  • Total budget

Please include costs associated with running the innovation/software/extension and how much you intend to or do sell the innovation/software/product for.

  • Existing problems and target audience (1-10 points)

Please include details outlining the problems that this innovation/software/extension solves and how if at all these problems were previously dealt with. Entrants should detail who the target customers or users of this product are.

  • USP and Features (1-10 points)

Please outline what is the innovation/software/extension’s unique proposition. Entrants should highlight the major features that are unique to the product/software or innovation which help solve a customer problem or benefit the customer positively.

  • Key Metrics (1-10 points)

Please detail what key metrics have you used to measure whether this innovation, software or extension is successful. I.e., does it save money, make things faster, generate more revenue?

  • Why should your Innovation, Software or Extension win? (1-10 points)

What single thing about your innovation, software or extension is not done by anyone else? What makes it stand out to be award-worthy?

Please include a login and password for numerous users to access your software.

We ask you to send a ‘UK eCommerce Awards’ login to allow judges to be able to test and evaluate your product if they feel necessary. In addition, if you’d like to provide a demo or video, please provide the link below.

Please note if you’re unable to provide a login please contact awards@dontpanicprojects.com. Judging is based on the application form and the judges’ industry knowledge of the tools. They are a highly experienced judging panel with in-depth industry knowledge. The tool logins requested are for any judges who feel that want to delve deeper into any claims/functionality detailed in the entry.

Please detail any supporting documents you are including as part of your submission.

Optional – Please upload to the online entry portal when submitting this entry form.

CAMPAIGN/INITIATIVE/APP AWARDS

Please complete the following sections providing details of the campaign, initiative or app that you are entering. Please note entries must not exceed a total word count of 1000 words.

All information provided will remain confidential to the judges before and after the event and will not be shared with anyone outside of the judging panel allocated to review your entry.

  • Objective(s) & budget (1-10 points)

Tell us what you were looking to achieve from the campaign/initiative/app and any targets that were set. We recommend showing targets as quantifiable metrics e.g., ‘Increase conversions from 150 to 300 a month’ rather than ‘Increase conversions by 10%’.

Please include a breakdown of implementation costs, staffing costs, agency fees etc. All elements of the entry form are confidential, and judges will not share this information. If you are unable to provide a detailed budget breakdown, please include the financial band your budget is within along with the percentage budget allocated for staffing costs, agency fees and media spend etc.

  • Target audience & strategy (1-10 points)

Please provide us with details about the audience you were targeting and your overall strategy to reach them as well as the strategy to meet the overall objectives.

  • Implementation & creativity  (1-10 points)

Please give us a detailed explanation of your implementation of the campaign/initiative/app. Include screenshots to help us visualise campaigns. Provide information on the creativity of the campaign/initiative/app.

  • Details of any challenges faced and how these were overcome (1-10 points)

What challenges were unique to you and how have you overcome them? What was the end result of overcoming these challenges?

  • Results & evaluation (1-10 points)

Please relate these to the objectives and targets stated above. Provide actual numbers rather than percentages wherever possible.

  • Why should your campaign/initiative/app win? (1-10 points)

What do you think sets your campaign/initiative/app apart from the other entries being judged? Judges will in particular be looking for the thing that makes this entry different to the others, what is unique?

Please detail any supporting documents you are including as part of your submission.

Optional – Please upload to the online entry portal when submitting this entry form.

AGENCY/TEAM/RISING STAR AWARDS

Please complete the following sections providing details of the agency/team/individual that you are entering. Please note entries can be self-nominated or nominated by a third party and must not exceed a total word count of 1000 words in this section.

All information provided will remain confidential to the judges before and after the event and will not be shared with anyone outside of the judging panel allocated to review your entry.

  • Overview of the Agency/Team/Rising Star nominee

Please include numbers, staff turnover, roles etc for agency and team nominations or current and previous job roles etc for Rising Star nominations

  • Agency/Team/Rising Star objectives (1-10 points)

Tell us what you were looking to achieve and any targets that have been set within the agency or team to help achieve your goals. We recommend showing targets as quantifiable metrics e.g., ‘Increase conversions from 150 to 300 a month’ rather than ‘Increase conversions by 10%’.

  • Recent work example(s) (1-10 points)

Please include details of recent client or campaign work. How does your recent work display creativity and make your entry stand out amongst others?

  • Details of any recent achievements (1-10 points)

What makes your entry stand out? Please include details of any achievements you feel make your agency, team or rising star award-worthy. What are you proud of?

  • Details of any challenges faced and how these were overcome (1-10 points)

What challenges were unique to you and how have you overcome them? What was the end result of overcoming these challenges?

  • Why should your Agency/Team/Rising Star win? (1-10 points)

Please detail what you feel makes you stand out amongst others and why you feel your entry is award-winning. What makes you unique? What gives you the competitive edge?

Please detail any supporting documents you are including as part of your submission.

Optional – Please upload to the online entry portal when submitting this entry form.

ETHICAL, TRANSPARENT, FAIR & CONFIDENTIAL

The UK eCommerce Awards prides itself on its ethical and transparent process and confidentiality is taken extremely seriously.

Judges are not allowed to enter any of the categories.

All judging discussions are confidential, and the material will not be shared with anyone outside of the judging panel before or after the ceremony. Judging papers will not be shared with any third parties and will be deleted immediately after the judging period. Judges can only access entries they have been asked to score.

Permission to use any material for winning case studies post-event will be sought from entrants.

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Testimonials

We are thrilled to be recognised for our work in delivering a first class ecommerce platform for Matthew Clark. The awards validate our ability to deliver enterprise class eCommerce solutions that enable our clients to extend their ecommerce platform far beyond just selling online and we look forward to deepening our strategic relationship with Matthew Clark as we continue to help them deliver their fast moving and constantly evolving digital strategy. Andrew Robathan, Managing Director of eCommerce
Truecommerce Europe
Winning a UK eCommerce Award has been great for Craghoppers. Internally, it’s been great for the team to be recognised for all their hard work put in over the last 12 months. Externally, it’s prompted some great feedback and opened up some fantastic conversations with other great businesses. Alex Wall
Craghoppers
Since winning the B2C eCommerce Site of the Year, Whispering Smith have solidified their business as a key player in international wholesale fashion market. With the support of Fluid Digital and the award win, they have seen an increase in overall quality website traffic, attracting the possibility of new business from emerging fashion retailers and established fashion brands alike. Joshua Hobson
Fluid Digital
Working with Don’t Panic Events (co-founders of the UK eCommerce Awards) is an exciting new opportunity for Bloomreach, allowing us to join a world-class event by bringing together experts and acknowledging the great achievements of our e-commerce industry.
Bloomreach
It’s particularly rewarding to have the commitment and perseverance of our Mentioneers publicly recognised, as their hard work is at the heart of our platform and the service we offer to our clients. This award is further proof of the innovations we’re delivering in our bid to change the status quo of marketing
Mention Me
We are thrilled to have won UK eCommerce In-House Team of the Year Award 2019 as part of a phenomenal year for us. We have grown our team, grown engagement, created an agile change programme and developed a true omni-channel way of working. We’re extremely proud of what we’ve achieved and feel winning this award has been the best way for Matalan’s eCommerce team to celebrate. Paul Hornby
Matalan
We’re incredibly proud to be recognised as a standout contenderfor our hard work, attention to detail, and willingness to embrace new technologies for the benefit of our customers. Tristan Lynch
Roseland Furniture

We are delighted to be nominated for “UK eCommerce Medium Agency of the Year” and for our clients at Wild to be shortlisted for “Beauty, Health & Wellbeing Ecommerce Website of the Year”. This recognition is a true testament to our team’s drive to craft impactful, best-in-class digital experiences for brands worldwide. We are thankful for our partners for their invaluable support and our clients who trust us to bring their visions to life. Chris Harris
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