Help & FAQs

No – you can submit an unlimited amount of entries in multiple categories. We even offer discounts for multiple entries. Any organisation submitting three entries will receive an additional FREE entry. Discount will be applied automatically at checkout. Remember to submit all four entries in one session to receive your free submissions!

All entries (made before 23:59 on Friday 5th July 2024) will be charged an early bird administration fee of £195 + VAT per entry which must be paid when submitting your entry or entries. Entries submitted after the early bird close will be charged the standard administration fee of £265 + VAT, with the deadline for submissions being Friday 19th July 2024. Entries submitted after the final deadline will be charged £315 + VAT, with the extended deadline for submissions being Friday 26th July 2024.

The awards will be presented at a gala dinner and awards ceremony in London on Wednesday 16th October 2024.

To submit an entry, please download the entry form, complete and upload (as a Word or PDF document) when prompted via the online entry portal.

All entries must not exceed 1000 words. The word count does not include the company information at the start of the form or the questions already within the form.

Supporting materials can be provided in Word, PDF or JPEG formats. Zip Files and videos cannot be accepted. If you wish to use video evidence as supporting material, please include a link to the file online in your entry form under ‘supporting documents’.

All files must not exceed 2MB each. You can upload up to three supporting documents, along with your entry form.

If you need further advice, please contact awards@dontpanicprojects.com or call +44 (0)1706 828 855 and one of the team will be able to help with your enquiry.

Agencies, brands, technology providers and all other businesses and brands that contribute to the UK eCommerce industry are all welcome to apply.

The awards are judged by an esteemed panel of industry leaders and experts, the judging is a rigorous two-stage process including pre-scoring to determine shortlists and a judging meeting where entries are discussed and evaluated in detail to decide the winning entries.