Help & FAQs

IS THERE A LIMIT TO THE NUMBER OF ENTRIES I CAN SUBMIT?

No, we even have a multiple-entry offer for you to benefit from!

You can submit one campaign or piece of work into multiple categories, or multiple campaigns or pieces of work into one category!

All entries must be submitted on separate entry forms and remember to tailor your entry for the chosen category.

HOW MUCH DOES IT COST TO ENTER AND WHEN IS THE DEADLINE?

All entries made before 23:59 on Friday 5th July 2025 will be charged an early bird administration fee of £195 plus VAT per entry which must be paid when submitting your entry or entries.


Entries submitted after the early bird close will be charged the standard administration fee of £245 + VAT, with the deadline for submissions being Friday 19th July 2025.


Entries submitted after Friday 19th July 2025 will be charged an administration fee of £315 + VAT and must be submitted by the extended deadline of 23:59, Friday 26th July 2025.

WHERE WILL THE AWARDS TAKE PLACE?

The awards will be presented at a gala dinner and awards ceremony in London on Wednesday 16th October 2024.

HOW DO I ENTER?

Download your entry form, complete all questions and upload (as a PDF or word document) using the easy to use, secure online entry portal here.

Remember when submitting multiple entries, each entry requires an individual entry form with the correct category information and results relating to the category in question.

IS THERE A WORD LIMIT?

The word limit for entries is 1,000 words. Please be concise and focused in your responses to maximise your entry's impact within the allowed word limit.

The word count does not include the company information at the beginning of the form, or the questions that entrants are required to answer.

DO NOT EXCEED THE WORD LIMIT as you may be penalised/marked down by the judges who believe in fairness and a level playfield.

WHAT SUPPORTING MATERIALS CAN I PROVIDE?

Supporting materials can include:

-links to websites, videos and social media

-client testimonials

-images, infographics and screen grabs

All materials must be provided in word, PDF or JPEG formats. Zip files and videos themselves cannot be accepted.

IS THERE A FILE UPLOAD LIMIT?

All files must not exceed 2MB each.

You can upload up to three supporting documents along with your entry form.

NEED ADVICE?

If you need further advice, please contact awards@dontpanicprojects.com or call +44 (0)1706 828 855 and one of the team will be able to help with your enquiry.

WHO CAN ENTER?

The Awards and judges’ welcome entries from individuals, teams, and agencies large and small. Categories are divided into small, medium and large to ensure a fair competition.

WHO IS JUDGING THE AWARDS?

The awards are judged by a panel of respected industry leaders and experts.

The judging process includes pre-scoring to establish the shortlist, and panel meetings where entries are discussed and evaluated to decide on the winning entries in each category.

HOW SHOULD BUDGET INFORMATION BE PROVIDED?

When submitting your entry, it is essential to provide real numbers rather than percentages for budget management.

This requirement is detailed on the entry form. Judges need to see actual figures to fully understand how the budget was managed.

We understand that sharing full budget details might not be feasible for all entrants due to various reasons.

If you are unable to provide exact numbers, you may use budget brackets such as ‘between 0-50k’ or ‘55-100k’ as an alternative. This approach is significantly more informative.

ARE THERE ANY ENTRY OFFERS I CAN USE?

Multiple Entry Offer: Submit 3 entries and receive an additional free entry. To claim your offer all 4 entries must be submitted in one session and your discount will automatically be applied at checkout.

AM I A SMALL OR LARGE CATEGORY ENTRANT?

Large and small is based on the number of overall employees in the agency/company who is submitting the entry, and not the number of employees in the team.

Small: Companies and agencies with up to 25 employees

Large: Companies and agencies with 26 and over employees

The Award categories are separated in this way to ensure that the competition is fair and companies and agencies have equal chance of succeeding.

Our Event Sponsors & Partners

DARK MATTER COMMERCE
SPACE 48
Advanced Commerce
PIMENTO
DIGITAL AGENCY NETWORK
Brave the Skies
Bring Digital
DON\'T PANIC

Latest News

Image: The Space Bar Podcast
The Space Bar Podcast Read More
Image: You Want to Win a UK eCommerce Award? Here’s How (But First, Let’s Talk Data!)
You Want to Win a UK eCommerce Awar … Read More
Image: Reckless and DCYPHER win Best Health, Beauty and Well Being Website of the Year
Reckless and DCYPHER win Best Healt … Read More
Image: The Evergreen Agency takes home the silver award for eCommerce Search Campaign of the Year at the UK eCommerce Awards
The Evergreen Agency takes home the … Read More

Testimonials

We are thrilled to be recognised for our work in delivering a first class ecommerce platform for Matthew Clark. The awards validate our ability to deliver enterprise class eCommerce solutions that enable our clients to extend their ecommerce platform far beyond just selling online and we look forward to deepening our strategic relationship with Matthew Clark as we continue to help them deliver their fast moving and constantly evolving digital strategy. Andrew Robathan, Managing Director of eCommerce
Truecommerce Europe
Winning a UK eCommerce Award has been great for Craghoppers. Internally, it’s been great for the team to be recognised for all their hard work put in over the last 12 months. Externally, it’s prompted some great feedback and opened up some fantastic conversations with other great businesses. Alex Wall
Craghoppers
Since winning the B2C eCommerce Site of the Year, Whispering Smith have solidified their business as a key player in international wholesale fashion market. With the support of Fluid Digital and the award win, they have seen an increase in overall quality website traffic, attracting the possibility of new business from emerging fashion retailers and established fashion brands alike. Joshua Hobson
Fluid Digital
Working with Don’t Panic Events (co-founders of the UK eCommerce Awards) is an exciting new opportunity for Bloomreach, allowing us to join a world-class event by bringing together experts and acknowledging the great achievements of our e-commerce industry.
Bloomreach
It’s particularly rewarding to have the commitment and perseverance of our Mentioneers publicly recognised, as their hard work is at the heart of our platform and the service we offer to our clients. This award is further proof of the innovations we’re delivering in our bid to change the status quo of marketing
Mention Me
We are thrilled to have won UK eCommerce In-House Team of the Year Award 2019 as part of a phenomenal year for us. We have grown our team, grown engagement, created an agile change programme and developed a true omni-channel way of working. We’re extremely proud of what we’ve achieved and feel winning this award has been the best way for Matalan’s eCommerce team to celebrate. Paul Hornby
Matalan
Entry Deadline Countdown
Days 00
Hours 00
Mins 00
Secs 00