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Latest eCommerce Recruitment Insights – A Snapshot by ADLIB Recruitment

Author image Published by Sue Johns-Chapman
Published Date 29.10.2024

ADLIB are a Recruitment Agency with purpose. Proudly B Corp certified, and employee-owned our mission and impact go far beyond recruitment. We immerse ourselves in the worlds we operate in as a trusted partner, supporting growth and success at pace since 2001.

eCommerce | Technology | Agile Product | Data | Engineering | Science | Sustainability | Marketing | Design

As eCommerce recruitment specialists we’re a proud sponsor of the UK eCommerce Awards 2024 and enjoy seeing so many of our clients both shortlisted and winning awards!

We support eCommerce clients of all sizes, from start-ups and agencies to SMEs and global organisations. We’re able to support from entry-level to CEO and contractor appointments, whatever the requirement, whatever the department.

Our service offering includes tailored recruitment trend reports to give our clients a competitive edge and enable insight-driven hiring decisions. We also provide salary and benefits benchmarking to ensure competitive positioning and alignment with current market standards.

Trends and talent in demand:

The gap between eCommerce and retail sales is narrowing year on year. COVID and the resulting lockdowns saw the eCommerce sector’s growth skyrocket and whilst a drop off was always expected post lockdown the sector continues to thrive. It’s clear that whilst consumer buying habits were forcibly altered in favour of online shopping vs in-store, this is a permanent change, akin to working remotely.  Both agencies and businesses with in-house eCommerce functions continue to seek candidates with industry-specific skills, for example Developers, Account & Project Managers with strong understanding of platforms such as Adobe Commerce, Shopify and BigCommerce are in hot demand. Additionally, it’s been a good year for agencies offering digital marketing services such as SEO, PPC and social media, and we’ve also seen a huge rise in demand for Amazon experts.

Remote working vs Hybrid vs In-Office:

We recently undertook an anonymous survey of 97 eCommerce professionals to better understand their working pattern preferences, analysing whether age, seniority, geographical location, and tech focus had any correlation.80% of eCommerce agencies continue to offer 100% remote working, and our internal data shows that most eCommerce businesses offer some form of hybrid working, in line with candidate desires.

Benefits in demand:

We recently engaged with 168 UK-based eCommerce development agencies to better understand their annual leave offerings and analysed how this compared to the wider market and candidate expectations.

Our next research project is around benefits offered by UK-based eCommerce businesses (agency and in-house functions) to analyse the time, cost and impact of each benefit and in what circumstances they are best deployed.

To request a copy of any of our research results around working patterns and benefits, or to schedule a call and discuss how we can support your business’s growth, please contact Aaron Drury at ADLIB Recruitment.

By Aaron Drury, eCommerce & Digital Agency Recruitment Manager at ADLIB Recruitment | B Corp™

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